Privacy Policy

Your privacy matters deeply to us. This policy explains how efilonarion handles your personal information with complete transparency and care.

Last Updated: February 15, 2025

Information We Collect

When you engage with efilonarion's business strategy services, we collect information that helps us provide better guidance for your company. This includes details you share directly with us during consultations, workshops, and ongoing strategy sessions.

  • Contact information including name, email address, phone number, and business address
  • Company details such as business structure, industry sector, and operational information
  • Financial information relevant to strategic planning (revenue ranges, budget allocations)
  • Website usage data through cookies and analytics tools
  • Communication records from emails, phone calls, and meeting notes

We never collect sensitive personal data unrelated to business strategy services. Your personal financial details, health information, or family data remain completely private unless directly relevant to your business planning needs.

How We Use Your Information

Every piece of information we collect serves a specific purpose in delivering exceptional business strategy guidance. We use your data to understand your company's unique challenges and create tailored solutions that drive real results.

Purpose Data Used Legal Basis
Strategic consultations and planning Business information, contact details Contract performance
Service delivery and communication Contact information, preferences Legitimate business interests
Website improvement and analytics Usage data, browsing patterns Legitimate business interests
Legal compliance and record keeping All relevant business records Legal obligation

Data Protection and Security

Protecting your business information is fundamental to our operations. We implement comprehensive security measures that go beyond basic requirements because we understand the sensitive nature of strategic business data.

All client data is encrypted both in transit and at rest using industry-standard AES-256 encryption protocols.

Our security framework includes regular vulnerability assessments, restricted access controls, and secure backup systems. Only authorized team members directly involved in your project can access your information, and all access is logged and monitored.

Your Privacy Rights Under Australian Law

As an Australian business, efilonarion complies with the Privacy Act 1988 and Australian Privacy Principles. You have specific rights regarding your personal information, and we make it straightforward to exercise these rights.

Access Your Information

Request a complete copy of all personal and business information we hold about you. We'll provide this within 30 days of your request.

Correct Inaccuracies

If any information we hold is incorrect or outdated, you can request immediate corrections to ensure accuracy.

Data Portability

Receive your data in a structured, machine-readable format that you can transfer to other service providers if needed.

Deletion Requests

Request deletion of your personal information when it's no longer needed for the original purpose or legal requirements.

Information Sharing and Third Parties

We maintain strict control over who can access your information. efilonarion does not sell, rent, or trade your personal data to third parties for marketing purposes. Any sharing occurs only when necessary for service delivery or legal compliance.

  • Trusted technology providers who help deliver our services (cloud hosting, communication tools)
  • Professional advisors including lawyers and accountants when required for business operations
  • Government agencies when legally required or to protect our legitimate business interests
  • Potential business successors in the unlikely event of a company sale or merger

All third parties we work with must meet our strict privacy and security standards. We have written agreements with every vendor that handles your data, ensuring they protect your information with the same care we do.

Data Retention and Deletion

We keep your information only as long as necessary to provide services and meet legal requirements. Different types of information have different retention periods based on their purpose and regulatory obligations.

Client communication records and project files are typically retained for seven years after project completion to comply with Australian business record-keeping requirements. Marketing communications and website analytics data are kept for three years unless you opt out earlier.

Cookies and Website Technology

Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our site. These tools help us improve our services and provide more relevant content.

You can control cookie settings through your browser preferences. Disabling cookies may limit some website functionality, but won't prevent you from accessing most of our content and services.

International Data Transfers

While efilonarion operates primarily within Australia, some of our technology providers may store data on servers located overseas. When international transfers occur, we ensure adequate protection through approved mechanisms under Australian privacy law.

We never transfer your data to countries with inadequate privacy protections. All international data handling meets or exceeds Australian privacy standards.

Changes to This Policy

This privacy policy evolves as our business grows and privacy regulations change. We'll notify you of any significant updates through email or prominent website notices at least 30 days before changes take effect.

Minor updates for clarity or legal compliance may be made without advance notice, but we'll always update the "Last Updated" date at the top of this policy.

Privacy Complaints and Resolution

If you have concerns about how we handle your privacy, we encourage you to contact us directly first. Most issues can be resolved quickly through direct communication with our team.

If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). We'll cooperate fully with any official investigations and work toward fair resolutions.

Privacy Questions and Contact

For privacy-related inquiries, data requests, or concerns about this policy, please contact us directly:

Email: info@efilonarion.com

Phone: +61 3 5229 1326

Address: 2/20 Stephen St, Bunbury WA 6230, Australia

We respond to all privacy inquiries within two business days and aim to resolve concerns as quickly as possible.